01
Respond to new inquiries
Automatic text and email responses, plus missed-call follow-up.
Scalable Vector · Ottawa, Ontario
Turn more inquiries into booked customers.
We help service businesses respond faster, follow up automatically and make it easier for customers to book.
InquiryResponseFollow-upBooked
More booked customers, Built in Ottawa.
Respond · Follow up · Get booked
Fast responsesFollow-upBooking linksAppointment remindersMissed-call follow-upReview requestsOld leads
Sound familiar?
People are already interested.
Some of them are disappearing.
We build the follow-up system that keeps those opportunities from getting forgotten.
Fewer missed
customers.
- Someone messages after hours.
- Someone asks for pricing and never replies.
- Someone fills out a form but nobody follows up.
- Someone says “I'll book later” and disappears.
- An old lead sits untouched for six months.
What we can build
Here is what
we set up.
slips away.
02
Follow up until they're ready
Thoughtful follow-up for people who don't book right away.
03
Make booking easier
Booking pages, calendars, confirmations and reminders.
04
Bring old leads back
Reconnect with old inquiries and previous customers.
05
Keep everything organized
Customer lists, pipelines, notifications and internal workflows.
06
Build what's missing
Forms, landing pages, simple websites and the pieces that connect it all.
Show me
What happens when
someone inquires?
One real example, start to finish. No software names, no jargon — just what the customer experiences.
- 11:03 AM
Sarah asks about Botox.
- 11:03 AM
She receives a helpful response.
- 11:05 AM
She gets the booking link.
- No booking?
The system follows up later.
- Later
Sarah books.
- Right away
Confirmation + reminder.
- After the visit
Review request + rebooking.
Beauty & aesthetics
Built first for beauty & aesthetics.
Your team should be focused on clients — not remembering who DM'd three days ago.
- Med spas
- Injectors
- Laser clinics
- Skin clinics
- Salons
- Lash & brow studios
- Cosmetic clinics
What we build for clinics
- Consultation follow-up
- Treatment inquiries
- Booking
- Reminders
- No-show recovery
- Old lead follow-up
- Reviews
- Rebooking
Front desk, handled.
How it works
Four steps.
No homework.
We look at what's happening now.
Where are inquiries coming from, and what happens to them?
We find what's getting missed.
Slow responses, forgotten follow-ups, awkward booking, old leads, manual work.
We build it.
We set up the system and connect the pieces.
We test it.
We make sure it works the way a real customer would experience it.
Concepts
What this looks
like in real life.
client work — yet.
01
Salon & beauty
Maison No. 8
Website + easy online booking
02
Restaurant & café
Café Lumière
Promo posts + review requests
03
Professional service
Northline Practice
Online forms + automatic follow-up
Start here
Tell us what
you need.
A few lines is enough. We will reply with what we would set up and what it costs.
No jargon.
Just help.
Ottawa, Ontario